Website privacy notice
How this website handles information
Effective August 29, 2026 · Staff workspace notice updated October 7, 2026
Information you choose to provide
INSIE collects information submitted through the general inquiry form, service-update signup, and employment application. General inquiries contain contact details, the submitter’s stated relationship, area, interest, referral source, and permission to respond by email or phone. Career applications include contact information, work information, your written responses, and the résumé you upload. Owner-only hiring records may include status, hiring notes, interview details, change history, and employee onboarding status. Public activity calendars display only published public events; drafts, staff-only activities, and internal staff notes stay in the authorized workspace. The public meeting link is operated by Microsoft Bookings and is subject to Microsoft’s privacy practices.
How we use it
We use signup information to manage general agency announcements and use employment information to evaluate and contact applicants. We use inquiry information to respond and track staff assignments, status, and follow-up dates. Submitting an inquiry does not create SMS consent, verify guardianship, or establish service admission. We do not sell personal information.
Sensitive participant information
Do not submit diagnoses, Medicaid information, Social Security numbers, ISP or SIS records, or completed intake packets through the careers form, update signup, Microsoft Bookings notes, or ordinary email. Contact INSIE for secure intake-submission instructions.
Storage and access
Career application data and résumés are stored in access-controlled systems and are available only to authorized INSIE administrators. We retain records only as reasonably needed for business, compliance, and hiring purposes.
INSIE Connect accounts
Account requests contain a name and email address. Passwords are stored as salted password hashes. Your administrator assigns staff records and workspace permissions; creating an account does not grant access. We store protected sign-in sessions, password setup references and account-access history. Attempts are limited using hashed references derived from an email address or network address. Private password setup links expire after 24 hours and work once. You can change your password, and your administrator can disable email login. Sign out when you finish using a shared device.
Staff operations and participant support
Authorized staff can manage permitted general inquiries, coordination tasks, and training/renewal dates. Operations permissions are granted separately from messaging permissions. Inquiry changes are recorded in a history log. Administrators can create participant support profiles and assign staff access. Assigned staff can view names, birthdays, allergies, goals, preferences and tracking instructions, record daily observations, and submit significant events for administrator review. Diagnosis, coordinator details, emergency contacts and participant communication logs are restricted to administrators. This workspace does not write progress notes to an external charting system. Documentation due dates and checked completion are entered by administrators. Badge photographs, PIN verification, attendance, visitor visits and paper-folder custody are stored for authorized staff use. Due-date reminders appear inside the app; they do not automatically send email or text messages.
Staff communication records
Authorized INSIE staff may organize contact information, message history, consent records, private staff notes and message drafts in the Communication Center. It references existing interest-list and subscriber records; those lists are not participant registrations. Communication access is restricted to authorized accounts, and regular communication staff can view only conversations assigned to them.
Text messaging is not active yet
The business texting service has not been activated. No SMS is sent from the current draft tools, and choosing a future time does not schedule delivery. Before activation, INSIE will publish its texting number, consent disclosures and service terms. An email subscription or phone number on file is not automatically treated as text-message consent.
When activated, ordinary SMS should be used only for general coordination. Do not text medical details, diagnoses, Medicaid numbers, service plans or other confidential records. Ask INSIE for an approved secure method. Text STOP to the activated business number to opt out; START and HELP will be handled through the texting provider. Communication consent and provider opt-out blocking are tracked separately.
Your choices
You may ask to leave the service-update list or request help with information you submitted by contacting info@itsnotsomethingitseverything.org or 770-744-2699.